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Forms Instructions
Claims Filing Procedures for Kistler Financial Insurance Group®, Inc.
Please be aware that any claims sent without the below information and/or without the forms provided by Kistler Financial Insurance Group®, Inc. cannot be processed and will be delayed until all of the proper information has been received by our Claims Department. All claims can be faxed directly to the Claims Department at 770-396-0147 or mailed to:
Kistler Financial Insurance Group
Attn.: Claims Department
PO Box 888445
Atlanta, Georgia 30356-0445
In order to enhance claims service, this claims filing procedure guide has been prepared to assist in submitting claims. This guide details the information needed for the Claims Department at Kistler Financial Insurance Group®, Inc. to expedite the claim settlement process. It is extremely important that the correct information and report be sent for all claims and that the reports be filled out as completely as possible.
If there are any questions concerning the claims processing procedures, please feel free to contact our Claims Department via phone, fax, or e-mail. The toll free number is 1-800-962-6888. The fax number is 770-396-0147. To email us, click here
For all physical damage automobile claims:
Please fill out the REPORT OF LOSS/THEFT CLAIM FORM REQUIRED by Kistler Financial Insurance Group ®, Inc. With this report please send the following information to help us expedite payment (processing cannot begin unless all of the listed documentation is included with your claim form):
For all confiscation and skip loss claims:
Please fill out the Confiscation or Skip Loss Notice REQUIRED by Kistler Financial Insurance Group®, Inc. With this report please send the following information to help us expedite payment (processing cannot begin unless all of the listed documentation is included with your claim form):
For all mortgage claims:
Please fill out the Mortgage Security Loss Report REQUIRED by Kistler Financial Insurance Group®, Inc. With this report, please send the following information to help us expedite payment (processing cannot begin unless all of the listed documentation is included with your claim form):
Please be aware that any claims sent without the below information and/or without the forms provided by Kistler Financial Insurance Group®, Inc. cannot be processed and will be delayed until all of the proper information has been received by our Claims Department. All claims can be faxed directly to the Claims Department at 770-396-0147 or mailed to:
Kistler Financial Insurance Group
Attn.: Claims Department
PO Box 888445
Atlanta, Georgia 30356-0445
In order to enhance claims service, this claims filing procedure guide has been prepared to assist in submitting claims. This guide details the information needed for the Claims Department at Kistler Financial Insurance Group®, Inc. to expedite the claim settlement process. It is extremely important that the correct information and report be sent for all claims and that the reports be filled out as completely as possible.
If there are any questions concerning the claims processing procedures, please feel free to contact our Claims Department via phone, fax, or e-mail. The toll free number is 1-800-962-6888. The fax number is 770-396-0147. To email us, click here
For all physical damage automobile claims:
Please fill out the REPORT OF LOSS/THEFT CLAIM FORM REQUIRED by Kistler Financial Insurance Group ®, Inc. With this report please send the following information to help us expedite payment (processing cannot begin unless all of the listed documentation is included with your claim form):
- Loan Instrument
- Payment History
- Payoff Information
- Copy of Title
- For Non-repossession Claims Only / Accident/Theft Report
- For Repossession Claims Only Detailed Log of all Collection & Repossession Efforts and Proof of Repossession
For all confiscation and skip loss claims:
Please fill out the Confiscation or Skip Loss Notice REQUIRED by Kistler Financial Insurance Group®, Inc. With this report please send the following information to help us expedite payment (processing cannot begin unless all of the listed documentation is included with your claim form):
- Loan Instrument
- Payment History
- Payoff Information
- Copy of Title
- Copy of Current Credit Report
- Detailed Log of all Collection & Repossession Efforts
For all mortgage claims:
Please fill out the Mortgage Security Loss Report REQUIRED by Kistler Financial Insurance Group®, Inc. With this report, please send the following information to help us expedite payment (processing cannot begin unless all of the listed documentation is included with your claim form):
- Loan Instrument
- Payment History
- Payoff Information
- Copy of Title or Deed of Trust for Mobile Homes
- Declaration Page of Homeowner's Certificate
- Any Estimates That Have Been Obtained for Repairs
- A List of Any Repairs That Have Been Made
- Theft/Vandalism or Fire Department Report
- If Loss is Due to Fire Probable cause of Fire
8050 Roswell Road, NW . Atlanta, Georgia 30350-3928 . Phone: 800-962-6888 . Fax: 770-394-8112 . PRIVACY POLICY . Copyright © 2009
